1. Introduction

Welcome to Staysignal, an AI-powered churn insight and prevention platform (the “Service”). By accessing or using the Service, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use the Service.

2. Definitions

• “Staysignal,” “we,” “us,” “our” refers to the operator of the Staysignal platform, StaySignal.

• “Customer,” “you,” “your” refers to the individual or entity accessing or using the Service.

• “Service” refers to all software, tools, integrations, analytics, and related services offered by Staysignal.

3. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use the Service. By using Staysignal, you represent that you meet these requirements.

4. Account Registration

You are responsible for safeguarding your account credentials. Notify us immediately at support@staysignal.com if you suspect unauthorized access. You are solely responsible for all activity under your account.

5. Use of Service

You agree to:

• Use the Service only for lawful purposes and in compliance with all applicable laws and regulations.

• Not copy, reproduce, distribute, reverse-engineer, or exploit any part of the Service without our prior written consent.

• Ensure that any data you submit does not violate any third-party rights, including privacy or intellectual property rights.

6. Subscriptions & Billing

The Service is available via monthly or annual subscriptions, selected at the time of registration.

• All fees are billed in advance and are non-refundable, except as outlined in our Refund Policy.

• We reserve the right to modify our pricing with 30 days’ notice via email or in-app communication.

7. Refund Policy

We offer a 30-day satisfaction guarantee. If you’re not satisfied, email us within 30 days of registration and we’ll process a full refund.
No refunds are issued after this period or for partial months.

8. Data Use and Privacy

By using the Service, you grant us a limited license to process your submitted customer data solely for the purpose of delivering insights, analytics, and predictive feedback.

• We do not claim ownership of your data.

• We will never sell your data or use it outside the scope of providing the Service.

• For full details, please refer to our Privacy Policy.

9. Intellectual Property

All content, trademarks, designs, and software related to Staysignal are the exclusive property of StaySignal.
You may not use, reproduce, or distribute any part of our Service without our express written permission.

10. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranty of any kind.
We do not guarantee uptime, accuracy, or suitability for a specific business use.

11. Limitation of Liability

To the fullest extent permitted by law, Staysignal will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost revenue or data, even if advised of the possibility of such damages.

12. Termination

We reserve the right to suspend or terminate your access to the Service at our discretion if you violate these Terms.
You may cancel your subscription at any time; your access will continue until the end of the current billing cycle.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of The Netherlands. Any disputes will be resolved in the courts of The Netherlands.

14. Amendments

We may update these Terms from time to time. We’ll notify you of material changes via email or in-app. Continued use of the Service after updates constitutes your acceptance of the revised Terms.

15. Contact Us

For questions or support, reach out to us at:
support@staysignal.com